Disclaimer

Important Information

The information provided by IT Services Freetown ("we," "us," or "our") on our website and through our services is for general informational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the website or our services.

Repair Services Disclaimer

No Guarantee of Data Recovery

While we make every effort to protect your data during repairs, we cannot guarantee the recovery or preservation of data on any device brought in for service. We strongly recommend that you back up all important data before bringing your device to us for repair. IT Services Freetown is not responsible for any data loss that may occur during the repair process.

Diagnostic Accuracy

Our diagnostic services are performed to the best of our ability using industry-standard tools and techniques. However, some issues may not be apparent during initial diagnosis and may only become evident during or after repair. We reserve the right to revise our diagnosis and repair estimates if additional issues are discovered.

Warranty Limitations

Our warranty varies by repair type: 24 hours for LCD/screen repairs, 72 hours for other repairs (batteries, charging, computer repairs). The warranty covers parts and labor for the specific repair performed. It does not cover:

• Damage caused by misuse, accidents, or improper handling after repair
• Water damage or liquid exposure after repair
• Software issues or viruses
• Issues unrelated to the original repair
• Normal wear and tear
• Damage caused by third-party repairs or modifications

Repair Timeline

Estimated repair times are approximate and may vary depending on parts availability, complexity of the repair, and current workload. We will make every effort to complete repairs within the estimated timeframe, but cannot guarantee specific completion dates.

Product Sales Disclaimer

Product Descriptions

We strive to display product information, including images, descriptions, and specifications, as accurately as possible. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free.

Refurbished Products

Refurbished products have been previously used and professionally restored to working condition. While we test all refurbished products thoroughly, they may have minor cosmetic imperfections. All refurbished products come with our standard warranty unless otherwise stated.

Pricing and Availability

Prices and product availability are subject to change without notice. We reserve the right to limit quantities and to refuse or cancel orders at our discretion.

Website Content Disclaimer

Technical Information

Technical advice, tips, and guides provided on our website or blog are for informational purposes only. While we strive for accuracy, technology is constantly evolving, and information may become outdated. Always verify information before making decisions based on content from our website.

External Links

Our website may contain links to external websites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies or content.

Third-Party Advertisements

We use third-party advertising companies (including Google AdSense) to serve ads when you visit our website. These companies may use information about your visits to this and other websites to provide advertisements about goods and services of interest to you. We do not endorse or take responsibility for the content of third-party advertisements.

Limitation of Liability

To the fullest extent permitted by applicable law, IT Services Freetown shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or other harmful code that may be transmitted through our services
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services

Not Professional Advice

The information on our website and services is not intended to replace professional technical consultation. While our technicians are experienced and trained, complex issues may require manufacturer support or specialized services. For critical business systems or data, we recommend consulting with IT professionals and maintaining proper backups.

Changes to This Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services following any changes constitutes your acceptance of the new disclaimer.